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Speed isn't everything
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The problem isn’t always your connection. It’s your home’s layout and coverage.

You might have ultrafast broadband. But if the signal doesn’t reach where you need it, that amazing speed doesn’t matter.

Wi-Fi shouldn’t just enter your home. It needs to reach you

That’s why we’re focused on what really benefits you:

  • Full-home coverage
  • Fewer blank spots
  • Smarter setups, tailored to your home
  • Paying for exactly what you need – no wastage on speed you don’t need
TTU - smart coverage with blank spots

No more blank spots

Seamless coverage, with Wi-Fi designed to go where you need it and blanket those tough-to-reach corners.

Fair pricing. No fluff

Only pay for the coverage your home needs. No wasted spend on speeds you’ll never use.

Evolves with you

From growing families to shifting routines, TalkTalk U adapts with you. No stress. Just smart coverage, wherever life takes you.

TalkTalk Wi-Fi Assist

The Wi-Fi Assist app is exclusively yours as a TalkTalk customer — giving our teams a faster, smarter way to zero in on any Wi-Fi issue.

Full Fibre broadband

Take your broadband further. Connect up to 128 devices for smooth browsing, streaming and downloading on speeds up to 900 Mbps.
Discover full fibre

Compare deals

Want to take your package to the next level? We hear that. We’ve made it easier to view all the options available to you.
Compare deals

Broadband for existing customers

Already with us? Then you’re closer than you think to a better deal. Explore our latest broadband offers and see what you could upgrade to.
Discover new deals
Availability subject to location
  • Frequently Asked Questions (7 items)
    • How can I get TalkTalk U?

      We’re still shaping and fine tuning what TalkTalk U will become, so for the time being we’ve only made it available to a select number of customers. This is so we can tailor the experience to what people need. From there, we’ll roll it out in stages across the country. Enter your postcode now to see if it’s already available to you. If not, easily register your interest now to stay ahead of the curve - and help us build a better way to Wi-Fi.

    • Why does my Wi-Fi work in some rooms but not others?

      Wi-Fi’s quite particular – it doesn’t love walls, floors or long distances. That’s why you might get full bars in the kitchen but have buffering nightmares in the bedroom. The signal weakens as it travels, so coverage can vary from room to room.
      Speed’s only half the story. You could have 900 Mbps, but if your signal can’t reach the sofa, it’s no good. That’s why we’re shifting the focus from just fast speeds to full-home coverage.

    • What if my speed changes?

      Simply put, your monthly price will stay the same. You’ll just be moved on to a speed that matches your usage levels that month, with no change in price.

    • If my speed goes down, will my price go down?

      No, your monthly price would stay the same. Just as it would if your speed goes up.

    • What speeds will I have in my household? 

      This is where TalkTalk U really shines. Based on the data we have, plus your usage needs, we may adjust your speeds to one of the following options:

      • 65 Mbps

      • 150 Mbps

      • 500 Mbps

      • 900 Mbps 


      TalkTalk U has been designed to give you more than enough speed for your needs – whether that’s gaming, dialling into Teams calls, or streaming 4K.  For a more detailed breakdown of speeds, click here.

    • How do you access data about my house?

      We’re in partnership with a 3rd party data provider who uses various sources to help us build an accurate picture of what your households needs.

    • What if I want a fixed broadband speed?

      We’ve got you covered and will still offer our traditional broadband plans of Full Fibre 65, 150, 500 and 900 - view those deals here. 


    • TalkTalk offers data-only Full Fibre broadband services, including TalkTalk U, Full Fibre. We also offer Part-Fibre, and Fast Broadband (ADSL) services.


      Availability depends on your location and the network infrastructure in your area.


      All broadband plans require a compatible router, which must be returned to TalkTalk should you no longer use our services.

    • Monthly prices vary depending on the plan you choose and will be shown on the relevant product page (subject to eligibility and availability).


      Broadband prices increase each April, in line with our Annual Price Change Policy, and this typically increases your monthly price by £4 per month for new customers.


      For more information about how annual price changes work, read more in our Annual Price Change Policy.

    • The length of the contract varies by product and will be shown clearly when you view individual plans, so you can review it before committing.


      Some add‑ons or services may have their own minimum commitment periods, which will also be shown when you choose them.


      For more information about full contractual terms, read more in our Terms and Policies.

    • Broadband Speed Code of Practice


      At TalkTalk, we’ve voluntarily signed the residential version of Ofcom’s Code of Practice. This means we share speed information—both upload and download—and details about factors affecting speed, either upfront or after sale, with our customers.

      Speed estimates are based on actual performance metrics from customers using the same product during peak hours, following Ofcom’s methodology. This helps customers make informed decisions when selecting our products. These speeds refer to the connection from TalkTalk to your router or hub and do not include Wi-Fi speeds between your hub and wireless devices.


      We provide the following information across various customer touchpoints:

      • Speeds: Normally available (download and upload), minimum (download and upload), maximum (download and upload), and advertised/headline (download and upload)

      • Traffic: Explanation of actual speeds, influencing factors, speeds required for common uses, and any policies that could affect speed

      The Code gives customers the right to exit their contract without penalty if their speed falls below the Guaranteed Minimum Download Speed we promised. Specifically, if your actual download speed falls below the minimum guaranteed download speed provided at the point of sale on a daily basis for at least three successive days—whether continuously or intermittently—after reporting a speed issue, and we’re unable to resolve it within 30 days, you may cancel without penalty.

      If you're a new customer on the Fibre 35/65, your line will go through a stabilisation period of 10 days, when your speeds may fluctuate.
      For more details about how the methodology, our commitments, and your rights under the Code, please visit Ofcom's dedicated page here.

      If you’re using an eero device provided by TalkTalk, we recommend using the speed test within the eero app. For other devices, please visit our speed test page. To help determine the right speed for your needs, please check our speed guidance page.
      Please note:

      • The Broadband Speed Code of Conduct (post- 1 March 2019) protects you if your throughput speed is lower than what we promised when you signed up

      • The Broadband Speed Code of Conduct (pre- 1 March 2019) protects you if your sync speed is lower than what we promised when you signed up with us

    • Some broadband services may require an engineer installation, depending on your address and set-up. Where an engineer visit is required, details will be confirmed during your order.


      A compatible router is included with TalkTalk broadband services, which must be returned to TalkTalk should you no longer use our services. Additional equipment may be required for some services, depending on your home’s set-up.


      For more information about installation and equipment requirements, read more in our Help Centre.

    • You can view the different types of broadband we offer here. The type of broadband available to you depends on your address and local network.


      Full Fibre broadband (FTTP) uses fibre‑optic cables all the way to your home and can support higher speeds where available.


      Part‑fibre broadband (FTTC) uses fibre to the street cabinet and copper cabling for the final connection to your home.


      Copper broadband (ADSL) is available in areas where fibre services are not supported.


      The options available to you will be shown when you check availability.

    • Some TalkTalk services include usage allowances or limits. For full terms & conditions please visit our legal terms and policies.

    • Monthly Calling Boost charges are additional to your plan and are subject to change. All Boosts have a minimum duration of one month. Once added, you’ll continue to receive the Boost until you opt out or your broadband service ends (we require 48 hours’ notice to terminate). We’ll activate the Boost as soon as possible and confirm when it goes live via an activation email. Boosts are billed in advance and are currently only available to existing Full Fibre and MPF customers, and to new and existing TalkTalk Fibre customers. Inclusive calls are free for the first 60 minutes, and then billed at the following rates: UK call costs - TalkTalk Help & Support International call costs - TalkTalk Help & Support


      International Max Calling Boost

      Includes 1,500 inclusive anytime minutes to 55 international destinations, plus the Channel Islands. Applies to calls made to standard-price landline and mobile numbers, and excludes calls to international premium, satellite, and non-geographic numbers. Click here for list of destinations the Boost applies to. If you exceed your allowance, you’ll be charged at a discounted rate. All non-inclusive international landline and mobile calls will be charged at a discounted rate, with a per-call connection fee applied.


      Unlimited UK Calling Boost

      Unlimited calls to UK landline numbers starting 01, 02, 03, and standard UK mobile numbers only (excluding 070 and 076). Excludes calls to the Channel Islands, dial-up internet, indirect access, premium mobile services, and all other numbers. The maximum call time is 60 minutes per call.


      Evening and Weekend Calls Boost


      Unlimited calls to UK landline numbers starting 01, 02, 03, and mobile numbers only (excluding 070 and 076). Excludes calls to the Channel Islands, dial-up internet, indirect access, premium mobile services, and all other numbers. The maximum call time is 60 minutes per call, and the call must start between 7pm and 7am on weekdays or anytime at the weekend.

      Customer Communications We’ll send important service updates to keep you informed about your broadband and related services. Service updates and notifications will be sent to all customers, depending on the services you use, and you cannot opt out of these.


      Marketing communications are optional and can be managed at any time in My Account.


      For more information about how we contact you and how preferences are managed, read more in our Privacy Policy.
      Complaints & Escalation If you’re unhappy with any part of your service, you can raise a complaint through our customer support channels.


      For more information about how to make a complaint, how issues are escalated, and how Alternative Dispute Resolution works, read more in our Complaints Policy.