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Promotional links will be issued: 

• New Full Fibre 150/500/900/900 PLUS & Fibre 35/65 customers: 60 days from installation and after your first bill has been paid

• All existing customers: After your new bill has been paid (within 7 working days of the payment) 

You will receive a unique promotional link from TalkTalk via email (or text for 900 PLUS customers) – once you have received this, please click the link, and follow the instructions, using your Amazon account, to redeem. If you do not have an Amazon account, you will need to open one.

Please note the promo link will be issued 60 days from installation and after your first bill has been paid.

All existing customers: After your new bill has been paid (within 7 working days of the payment).

You have until 31 December 2024 (midnight) to redeem your promotional link.

We advise if you have received your promotional link and you have tried to redeem but encountered problems then please contact Amazon direct.

If your promo link if showing as faulty/used, please contact TalkTalk Customer Services.

If you are a Full Fibre 900 PLUS customer, please contact us via the TalkTalk PLUS app.

Amazon will despatch your Echo Dot within 3-5 working days of the promo link being redeemed via their website – if you are a Prime customer, this will be delivered as per Prime delivery timescales (usually next day).

Have you checked your junk folder? 

 Promotional links will be issued: 

• New Full Fibre 150/500/900 & Fibre 35/65 customers: 60 days from installation and after your first bill has been paid. 

• All existing customers: After your new bill has been paid (within 7 working days of the payment).

If these terms have been met, then please contact TalkTalk Customer Services.

Any broadband products from TalkTalk – excluding all copper (MPF); Gfast 150/250; Full Fibre 65; Community Fibre products and affiliate site sales.

No unfortunately you don’t. You need to have your broadband installed and the cancellation period completed.

You can view your Terms & Conditions here.

Please contact Amazon direct. Go to “Kindle, Alexa or Other Amazon Devices” and select the issue that fits best and open a ticket.

The best sounding Echo Dot yet - Enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room.  

Your favourite music and content - Play music, audiobooks and podcasts from Amazon Music, Apple Music, Spotify, Deezer and more, or via Bluetooth throughout your home.  

Alexa is happy to help - Ask Alexa for the weather forecast, to set hands-free timers, get answers to your questions and even tell jokes. Need a few extra minutes in the morning? Just tap your Echo Dot to snooze your alarm.  

Keep your home comfortable - Control compatible smart home devices with your voice and routines triggered by indoor temperature sensors. Create routines to automatically start a smart fan if the inside temperature goes above your comfort zone.  

eero Built-in – Turn your Echo device into a Wi-Fi extender in minutes with compatible Echo and eero devices. 

Want to read more? Click here 

Please take a look at the following help guide click here, if however you’re still experiencing problems Please contact Amazon direct, go to “Kindle, Alexa or Other Amazon Devices” and select the issue that fits best and open a ticket.

eero Built-in is available in US, CA and UK only. Your Wi-Fi network must use a compatible eero router and your Echo device must stay in range of a compatible eero device. You will need to link your eero and Amazon accounts and manage eero Built-in from the eero mobile application to use this feature. eero Built-in compatible Echo devices support up to 1,000 square feet (92 square metres) of additional coverage, speeds up to 100 Mbps, and 10 or fewer connected devices in the 5 GHz band. Actual performance can vary and certain eero, Echo, or Alexa features may be incompatible with eero Built-in. Learn more about eero Built-in performance, availability and compatibility. Use of eero and eero-related products and services, including eero Built-in, requires creation of an eero account and agreement to eero’s Terms of Service.

Click here for a more detailed view on eero Built-in.

Please contact Amazon direct if you have any further questions.

eero Built-in is Amazon’s newest technology that turns select Echo products into eero mesh Wi-Fi extenders. Add up to 1,000 sq. ft. (92 m2) of coverage to your existing eero network and support speeds up to 100 Mbps for 10 or fewer connected devices in the 5 GHz band. No additional charge with a compatible Echo device, just more Wi-Fi for all. In case of any issues, here's a list of eero, Echo, and Alexa features that may be incompatible with eero Built-in. 

First, set up your eero router and network. Then, set up your compatible Echo device in the Alexa app, and link your Amazon account in the eero app to enable eero Built-in. The Echo device will automatically extend your eero Wi-Fi network. For more information on how to set up eero Built-in, click here.