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We recently wrote to you promising you a free upgrade to your package. It was our way of saying ‘thank you’ for standing by us during the recent cyber attack on our website.

Unfortunately the upgrade offer is now closed. If you chose a free upgrade, we guarantee that when it comes to an end, we'll remove it from your account - no strings attached.

You can always add your included privacy features

If you haven't already added your complimentary privacy calling features on your phone's landline it's really simple to do.

The features include:

  • Caller Display - lets you see who's calling you
  • Voicemail - lets unknown callers leave you a message
  • Last Caller Barring - blocks callers you don't like
  • Anonymous Caller Reject - blocks withheld numbers

You can activate all these features today through My Account.

Your safety. Our priority.

To keep all our customers safe, we continually review and update our systems. But we also want to make sure you get the latest advice from us to stay safe from scam calls and emails. Learn more