Our experts cover the most common computer problems experienced with network
Setting up and maintaining a network is often fraught with problems, but some of them are easy to solve.
In this article we’ve collected a few of the most common network problems and the ways to fix them – usually in just a minute or two.
Wireless won’t work – Windows 7, XP, Vista Q There’s a room in my house where I can’t access my wireless network. How can I fix this?
A There are three possible solutions: move the wireless router to a more central position in the house, buy a wireless network extender such as the Belkin Wireless Network Range Extender or use a homeplug connection between one of the sockets on the router and the room without a wireless signal.
Which Wifi security? – Windows 7, XP, Vista Q My router has a several wireless security modes. Which should I use?
A If possible choose WPA2 security, or failing that WPA. If several types are listed pick WPA-TKIP or -PSK, not -AES. If that’s not possible use 128-bit Wep, or failing that 64-bit Wep, but neither are very secure.
Channel hopping – Windows 7, XP, Vista Q Which wireless network channel should I choose in my router settings?
A Choose either 1, 6 or 13. Software such as Wirelessmon can tell you which are in use nearby.
Sharing printers – Windows 7, XP, Vista Q Can I share my printer on the network?
A Yes. Click on the Start button and then Printers and Faxes in Windows XP, Control Panel and then Printers in Vista or Devices in Windows 7. Right-click on the printer and left-click on sharing. Click on the option ‘Share this printer’ and click on OK. This computer will need to be left on for other people to use the printer.
Cable selection – Windows 7, XP, Vista Q I want to connect my laptop and router with a cable, but there are so many types. Which one do I need?
A The ideal cable is a Cat 5e patch cable. Cat 6 cabling is capable of the faster speeds but only if your laptop and router are very new and have Gigabit ports.
