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Order Queries


You can find out the current status of your order with TalkTalk by tracking it online. Simply put either your landline phone number, order number or the e-mail address you've registered for online billing into the "Already Ordered" box on the right of this page and click "Track It".
More on the status of your order

Help & Support


Most technical problems are surprisingly simple to solve. You'll find the answers to most questions in our detailed online support area.

Help & Support

Step 1: Your Query

Step 2: Basic Details
 
 
Step 3 : Address
Look up my address based on my postcode and house number.

Step 4: Your TalkTalk account details

To verify you as the account holder, please tell us the name of the bank that your Direct Debit to TalkTalk is with. (Eg: Barclays, NatWest, etc.) We do not require your account details, only the name of the bank.
Please write any extra details about your query in the text box below. Please provide us with as much relevant detail as possible to help us give you a faster, more accurate response.
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