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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
03/03/2015 07:18 Open -Broadband statusTelephone statusP2 - Some Phone customers at Buckie exchange are experiencing a Loss of Service. Inbound Phone is affected. Our Engineers are aware of the issue and are currently investigating. 2 TalkTalk In Progress
03/03/2015 00:14 Open 0192Broadband statusTelephone statusP3 - Openreach Cable Break – Walsall exchange – Some customers are experiencing Total Loss of Service. The cause and the estimated resolution date are Unknown. 3 Openreach In Progress
02/03/2015 23:11 Open 0124Broadband statusTelephone statusP3 - Openreach Cable Break – Chesterfield exchange – Some customers are experiencing Total Loss of Service. The cause and the estimated resolution date are Unknown. 3 Openreach In Progress
28/02/2015 06:12 Open 0182Broadband statusTelephone statusP3 - Openreach Cable Break – Tamworth exchange – Some customers are experiencing Total Loss of Service due to damaged cabling. The estimated resolution date is 03/03. 3 Openreach In Progress
27/02/2015 17:34 Open -Broadband statusTelephone statusP3 - Openreach Cable Break – Pontypool exchange – Some customers are experiencing Total Loss of Service due to vandalism. The estimated resolution date is Unknown. 3 Openreach In Progress
27/02/2015 16:30 Open -Broadband statusTelephone statusP3 - Openreach Cable Break - Minster Sheppey exchange. Some phone, broadband and TV customers are experiencing a loss of service due to vandalism. The estimated resolution date is 04/03/15. 3 Openreach In Progress
24/02/2015 18:17 Open 01726Broadband statusTelephone statusP3 - Openreach Cable Break at St Austell Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is unknown and the estimated resolution date is 06/03. 3 Openreach In Progress
24/02/2015 18:09 Open 0208Broadband statusTelephone statusP3 - Openreach Cable Break at Bushey Heath Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is unknown. The estimated resolution date is 04/03. 3 Openreach In Progress
24/02/2015 13:11 Open -Broadband statusTelephone statusP2 - Some talktalk customers who setup a new email address or reset a password for an existing email account will be unable to receive emails on www.talktalk.co.uk/mail but will via webmail.talktalk.net. 2 TalkTalk In Progress
24/02/2015 05:31 Open 0113Broadband statusTelephone statusP3 - Openreach Cable Break – Moortown exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 03/03. 3 Openreach In Progress
16/02/2015 14:40 Open -Broadband statusTelephone statusP3 - Openreach Cable Break at Southall Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is unknown. The estimated resolution date is 04/03. 3 Openreach In Progress
30/01/2015 15:35 Open -Broadband statusTelephone statusP2 - Some Fibre customers connected to Bridgend, Coleraine, Hastings, Londonderry/Meg, Peterborough Central and Upton Park exchanges may experience slow broadband speeds and problems with their TV service during peak usage times (between 18:00hrs and 22:00hrs). 2 TalkTalk In Progress
24/12/2014 13:30 23/01/2015 13:10 -Broadband statusTelephone statusP2 - Some customers with a HG533 router (firmware v1.18t) may be unable to view Sky On Demand over the Sky wireless adapter. 2 TalkTalk In Progress