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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
22/11/2014 06:38 Open -Broadband statusTelephone statusP3 - Some Broadband customers in the Caxton area are experiencing a Loss of Service. Email is affected. Our Engineers are aware of the issue and are currently investigating 3 TalkTalk In Progress
21/11/2014 19:18 Open -Broadband statusTelephone statusP3 - Openreach Cable Break at Wokingham Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause and the estimated resolution date are unknown. 3 Openreach In Progress
21/11/2014 15:40 Open -Broadband statusTelephone statusP3 - Some Broadband customers in the Pattingham area are experiencing a Loss of Service. 0 TalkTalk In Progress
21/11/2014 13:45 Open -Broadband statusTelephone statusP3 - Openreach Cable Break at Congleton Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is unknown. The estimated resolution date is 01/12. 3 Openreach In Progress
21/11/2014 05:43 Open 0121Broadband statusTelephone statusP3 - Openreach Cable Break – Stechford exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 24/11. 3 Openreach In Progress
21/11/2014 05:32 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break - New Southgate Exchange. Multiple customers are experiencing loss of Phone, Broadband and TV services. The cause is unknown. The estimated resolution date is 26/11. 3 Openreach In Progress
20/11/2014 17:09 Open -Broadband statusTelephone statusP3 - Openreach Cable Break - Crayford Exchange. Multiple customers are experiencing loss of Phone, Broadband and TV services. The cause is cable cut by contractors. The estimated resolution date is 28/11. 3 Openreach In Progress
20/11/2014 03:32 Open 01227Broadband statusTelephone statusP3 - Openreach Cable Break – Bridge exchange – Some customers are experiencing Total Loss of Service due to vandalism. The estimated resolution date is 25/11. 3 Openreach In Progress
20/11/2014 03:16 Open 01992Broadband statusTelephone statusP3 - Openreach Cable Break – Lea Valley exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 24/11. 3 Openreach In Progress
19/11/2014 12:41 Open -Broadband statusTelephone statusP3 - Openreach Cable Break - Hampstead Exchange. Multiple customers are experiencing loss of phone, broadband and TV services. The cause is due to vandalism and the estimated resolution date is 25/11. 3 Openreach In Progress
19/11/2014 11:32 Open -Broadband statusTelephone statusP2 – Customers are currently unable to reset MyAccount passwords using the text message recovery option. 2 TalkTalk In Progress
18/11/2014 17:42 Open -Broadband statusTelephone statusP3 - Openreach Cable Break - Filton Exchange. Multiple customers are experiencing loss of Phone, Broadband and TV services. The cause is due to water damage. The Estimated resolution date is 24/11. 3 Openreach In Progress
12/11/2014 14:44 21/11/2014 10:44 -Broadband statusTelephone statusP3 - Some Fibre customers at Oldham exchange may experience total loss of service. 3 TalkTalk Resolved Pending Observation
08/11/2014 17:40 Open -Broadband statusTelephone statusP3 - Openreach Cable Break – Springfield exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 24/11. 3 Openreach In Progress
07/11/2014 16:48 Open -Broadband statusTelephone statusP3 – Openreach cable break at Kingsclere exchange. Multiple customers are experiencing loss of their phone, broadband and TV service. The cause is unknown. The estimated resolution date is 24/11/14. 3 Openreach In Progress
07/11/2014 15:13 Open -Broadband statusTelephone statusP3 – Openreach cable break at Kelsall exchange. Multiple customers are experiencing loss of their phone, broadband and TV services. The cause is Contractor Damage and the Estimated Resolution Date is 24/11. 3 Openreach In Progress