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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
02/08/2015 02:11 Open -Broadband statusTelephone statusP2 – The Art Cinema, Al Hekayat 1 and Al Hekayat 2 TV channels are experiencing a Loss of Service. 2 TalkTalk In Progress
01/08/2015 05:21 Open 01225Broadband statusTelephone statusP3 - Openreach Cable Break – Limpley Stoke exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 05/08. 3 Openreach In Progress
01/08/2015 01:59 Open -Broadband statusTelephone statusP2 - The Aflam 1 and Aflam 2 TV channels are currently experiencing a Loss of Service. 2 TalkTalk In Progress
31/07/2015 18:15 Open 0153Broadband statusTelephone statusP3 – Openreach cable break – Newent exchange -. Some customers are experiencing total loss of service due to unknown damage. The estimated resolution date is unknown. 3 Openreach In Progress
31/07/2015 16:47 Open 01449Broadband statusTelephone statusP3 – Openreach cable break – Stowmarket exchange -. Some customers are experiencing total loss of service due to water damage. The estimated resolution date is currently 05/08. 3 Openreach In Progress
30/07/2015 16:49 30/07/2015 19:33 -Broadband statusTelephone statusP1 - MyAccount, Sales, TalkTalk website and Service Centre is currently experiencing an outage. 1 TalkTalk In Progress
30/07/2015 15:51 Open -Broadband statusTelephone statusP2 - The Soundcity TV channel is experiencing an outage. 2 TalkTalk In Progress
28/07/2015 17:30 Open -Broadband statusTelephone statusP3 – Openreach cable break near Kingsmead exchange. Multiple customers are unable to use their Phone, Broadband and TV services. The root cause is unknown. The estimated completion date is 14/08. 3 Openreach In Progress
28/07/2015 10:24 Open -Broadband statusTelephone statusP3 – Openreach cable break near Norwich North exchange. Multiple customers are experiencing loss of their Phone, Broadband and TV services. The root cause and estimated completion date is currently unknown. 3 Openreach In Progress
27/07/2015 13:33 Open -Broadband statusTelephone statusP3 – Openreach cable break near Catford exchange as a result of vandalism. Multiple customers are unable to use their phone, broadband and TV services. The estimated resolution date is 04/08. 3 Openreach In Progress
27/07/2015 02:57 Open -Broadband statusTelephone statusP3 - Openreach Cable Break at Reading Earley Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is water damage and the estimated resolution date is 07/08. 3 Openreach In Progress
22/07/2015 23:02 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break – Lee Green Exchange – Some customers are experiencing Total Loss of Service due to contractor damage. The estimated resolution date is unknown. 3 Openreach In Progress
22/07/2015 16:44 Open 01745Broadband statusTelephone statusP3 - Openreach Cable Break – Rhyl exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 07/08. 3 Openreach In Progress
20/07/2015 11:22 Open -Broadband statusTelephone statusP2 – Some customers are reporting issues removing Homesafe or amending settings. 2 TalkTalk In Progress