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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
31/03/2015 11:07 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break – Forest Hill exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 04/04. 3 Openreach In Progress
31/03/2015 10:56 Open 0115Broadband statusTelephone statusP3 - Openreach Cable Break – Nottingham Longbow exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 07/04. 3 Openreach In Progress
30/03/2015 22:29 Open -Broadband statusTelephone statusP3 - Openreach cable break at Kilsyth exchange due to cable damage. Multiple customers are experiencing loss of Phone, Broadband and TV services. The estimated resolution date is 02/04. 3 Openreach In Progress
30/03/2015 19:55 Open 01254Broadband statusTelephone statusP3 - Openreach Cable Break – Darwen exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 02/04. 3 Openreach In Progress
30/03/2015 10:56 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break – Kings Cross exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 04/04. 3 Openreach In Progress
27/03/2015 21:25 Open -Broadband statusTelephone statusP3 – Openreach cable break near Kingswinford exchange. Multiple customers will be unable to use their phone, broadband and TV services for the duration of this incident. Root cause and estimated resolution date are currently unknown. 3 Openreach In Progress
27/03/2015 10:29 Open -Broadband statusTelephone statusP3 – Openreach cable break near Basingstoke exchange as a result of 3rd party damage. Multiple customers will be unable to use their phone, broadband and TV services for the duration of this incident. Estimated resolution date is 03/04/15. 3 Openreach In Progress
23/03/2015 04:49 Open 0141Broadband statusTelephone statusP3 - Openreach Cable Break – South (Tradeston, Glasgow) exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 01/04. 3 Openreach In Progress
18/03/2015 17:13 Open -Broadband statusTelephone statusP3 - Openreach Cable Break at Barnstaple Exchange due to cable damage. Multiple customers are experiencing loss of Phone, Broadband and TV services. The estimated resolution date is 01/04. 3 Openreach In Progress
12/03/2015 12:30 Open -Broadband statusTelephone statusP3 - Some Fibre customers connected to Rusholme exchange may experience slow broadband speeds. 3 TalkTalk In Progress
05/03/2015 19:35 Open 01392Broadband statusTelephone statusP3 - Openreach major cable damage – Topsham exchange – Some customers are experiencing Total Loss of Service due to major cable damage. The estimated resolution date is 31/03. 3 TalkTalk In Progress
30/01/2015 15:35 Open -Broadband statusTelephone statusP2 - Some Fibre customers connected to Bridgend, Burnham on Sea, Coleraine, Hastings, Londonderry/Meg, Peterborough Central and Upton Park exchanges may experience slow broadband speeds and problems with their TV service during peak usage times (between 18:00hrs and 22:00hrs). 2 TalkTalk In Progress
24/12/2014 13:30 23/01/2015 13:10 -Broadband statusTelephone statusP2 - Some customers with a HG533 router (firmware v1.18t) may be unable to view Sky On Demand over the Sky wireless adapter. 2 TalkTalk In Progress