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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
17/04/2015 09:30 Open 01242Broadband statusTelephone statusP3 - Openreach Cable Break – Cheltenham exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 20/04. 3 Openreach In Progress
16/04/2015 12:43 Open 0203Broadband statusTelephone statusP3 – Openreach Cable Break - Thamesmead Exchange - Some Phone, Broadband and TV customers are experiencing Total Loss of Service due to cable theft. The estimated resolution date is 20/04. 3 Openreach In Progress
16/04/2015 12:14 Open 01283Broadband statusTelephone statusP3 – Openreach Cable Break - Swadlincote Exchange - Some Phone, Broadband and TV customers are experiencing Total Loss of Service due to a BT Openreach cable break. The estimated resolution date is 20/04. 3 Openreach In Progress
09/04/2015 19:22 Open -Broadband statusTelephone statusP3 – Openreach cable break near Solihull exchange. Multiple customers will be unable to use their phone, broadband and TV services. The root cause is unknown. Estimated resolution date is 21/04/15. 3 Openreach In Progress
09/04/2015 19:03 Open -Broadband statusTelephone statusP3 – Openreach cable break near Bermondsey exchange due to fire damage within Green street cabinet (criminal damage). Multiple customers will be unable to use their phone, broadband and TV services. Estimated resolution date 20/04. 3 Openreach In Progress
09/04/2015 02:44 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break – Covent Garden exchange – Some customers are experiencing Total Loss of Service due to underground electrical fire. The estimated resolution date is 20/04/15. 3 Openreach In Progress
09/04/2015 01:44 Open 0121Broadband statusTelephone statusP3 - Openreach Cable Break – Shirley exchange – Some customers are experiencing Total Loss of Service due to major cable damage. The estimated resolution date is 21/04. 3 Openreach In Progress
31/03/2015 10:56 Open 0115Broadband statusTelephone statusP3 - Openreach Cable Break – Nottingham Longbow exchange – Some Phone and Broadband customers are experiencing Total Loss of Service. The cause is due to water damage. The estimated resolution date is 21/04. 3 Openreach In Progress
12/03/2015 12:30 Open -Broadband statusTelephone statusP3 - Some Fibre customers connected to Rusholme exchange may experience slow broadband speeds. 3 TalkTalk In Progress
30/01/2015 15:35 Open -Broadband statusTelephone statusP2 - Some Fibre customers connected to Bridgend, Burnham on Sea, Coleraine, Hastings, Londonderry/Meg, Peterborough Central and Upton Park exchanges may experience slow broadband speeds and problems with their TV service during peak usage times (between 18:00hrs and 22:00hrs). 2 TalkTalk In Progress
24/12/2014 13:30 23/01/2015 13:10 -Broadband statusTelephone statusP2 - Some customers with a HG533 router (firmware v1.18t) may be unable to view Sky On Demand over the Sky wireless adapter. 2 TalkTalk In Progress