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Service Status

See the status of TalkTalk services.

Start timeEnd timeArea codeAffectingDescriptionPriorityEngineersStatus
29/07/2014 04:49 Open -Broadband statusTelephone statusP1 - Some customers across the country may be experiencing issues with inbound and outbound phone calls. Customers may experience an engaged tone. Our engineers are investigating as a priority. For further information please visit https://help2.talktalk.co.uk/problems-affecting-talktalk-phone-services. 1 TalkTalk In Progress
28/07/2014 21:30 Open -Broadband statusTelephone statusP3 - Openreach Cable Break – Dulwich exchange – Some customers are experiencing Total Loss of Service due to vandalism damage. The estimated resolution date is 04/08/2014. 3 Openreach In Progress
26/07/2014 20:50 27/07/2014 00:40 -Broadband statusTelephone statusP1 - Some Fibre (Fibre) customers in the Bristol area are experiencing loss of their broadband and TV services. 1 TalkTalk In Progress
26/07/2014 18:59 Open 020Broadband statusTelephone statusP3 - Openreach Cable Break – Barnet exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 31/08. 3 Openreach In Progress
25/07/2014 20:35 Open 019Broadband statusTelephone statusP3 - Openreach Cable Break – Newcastle East exchange – Some customers are experiencing Total Loss of Service due to water damage. The estimated resolution date is 31/07. 3 Openreach In Progress
24/07/2014 17:38 Open 0133Broadband statusTelephone statusP3 - Openreach Cable Break - Peartree exchange. Some customers are experiencing loss of service due to a cut cable. Estimated resolution date - Unknown. 3 Openreach In Progress
21/07/2014 12:31 Open -Broadband statusTelephone statusP3 – Openreach cable break at Penn exchange. Multiple customers are unable to use their phone, broadband or TV services. The cause is due to wet joint. The estimated resolution date is unknown. 3 Openreach In Progress
21/07/2014 12:11 Open -Broadband statusTelephone statusP3 – Openreach cable break at Woodgate exchange. Multiple customers are unable to use their phone, broadband or TV services. The cause is water damage and the estimated resolution date is unknown. 3 Openreach In Progress
20/07/2014 15:44 Open -Broadband statusTelephone statusP3 - Openreach cable break at New Cross Exchange. Multiple customers are experiencing loss of phone and broadband services due to water damage. Estimated Resolution Date - 29/07/14. 3 Openreach In Progress
16/07/2014 14:51 17/07/2014 15:45 -Broadband statusTelephone statusP3 - Some customers may experience an undeliverable message when sending some emails due to mail servers being blocked by Spam Cop. 3 TalkTalk In Progress
09/07/2014 20:14 15/07/2014 17:09 -Broadband statusTelephone statusP1 - Some customers in the Manchester and surrounding areas may experience problems with their phone service (no dial tone and permanent engaged tone when receiving calls.). 1 TalkTalk In Progress
24/06/2014 11:49 Open -Broadband statusTelephone statusP3 - Talktalk Help section is intermittently displaying incorrect search results. 3 TalkTalk In Progress