Pricing notes

Correct as at 4th January 2011

Prices will change from time to time, so please note that the pricing updates page takes precedence over all pricing information on this website.

‘Local’ and ‘National’ means UK numbers starting 01, 02 and 03.

Calls to numbers starting 0845 / 0870 / 070 are not inclusive.

Call rates are quoted in pence per minute, unless otherwise stated, and are inclusive of VAT.

10.11p call connection fee applies to all chargeable calls, excluding inclusive/free calls and any charged with a higher fixed fee per call (e.g. some TV voting lines).

Like all other home phone providers, we charge calls to UK mobiles according to which mobile network first issued the number. For example, Orange first issued all 07973 numbers and so we will charge ‘Orange’ rate even if the number is later ported to ‘3’.

All chargeable calls are rounded up to the next minute.

Charging periods (unless otherwise stated):-

·         Daytime means 7am-7pm on weekdays.

·         Evening means 7pm-7am, on weekdays.

·         Weekend means midnight Friday to midnight Sunday.

Calls to UK mobiles, 0845 and 0870 numbers are charged at Daytime or Evening rate seven days a week.

Rates in this price list do not apply to calls made with Operator Assistance (including Reverse Charges).

An active TalkTalk or BT phone line is required.