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Service Centre error message

Some customers have reported that they get the following message after entering their telephone number in the Service Centre "Oops there was a problem loading the Service Centre"

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Fibre problems in the Bristol area

Some Fibre customers connected to Kingsmead, Trowbridge, Bedminster and Frome exchanges are experiencing loss of their broadband and TV services.

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Phone problems in Manchester and the surrounding areas

Some customers in the Manchester and surrounding areas may experience problems with their phone service (no dial tone and permanent engaged tone when receiving calls.)

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Service Delays due to Extreme Weather

Due to the recent bad weather some customers may experience delays to their engineer appointments and some disruption to their services

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