Some customers have reported that they get the following message after entering their telephone number in the Service Centre "Oops there was a problem loading the Service Centre"
Some Fibre customers connected to Kingsmead, Trowbridge, Bedminster and Frome exchanges are experiencing loss of their broadband and TV services.
Some customers in the Manchester and surrounding areas may experience problems with their phone service (no dial tone and permanent engaged tone when receiving calls.)
Due to the recent bad weather some customers may experience delays to their engineer appointments and some disruption to their services
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