Problems accessing webmail
Update 11:42 27/02 - Customers who changed their email password between 17th and the 22nd may be unable to log in to their email at www.talktalk.co.uk/mail. This issue is resolved when logging in at http://webmail.talktalk.net. Our engineers are working hard to fix this issue as fast as possible so there's no need to call if you are affected.
Not receiving email on new email accounts
Update 12:10 25/02 - Some customers have reported that their recently created TalkTalk email accounts are not showing emails when accessed from www.talktalk.co.uk/mail. If you have recently created an email account and can't receive email then log in at webmail.talktalk.net. There's no need to call us if you are affected, we'll update you Online when this issue has been resolved.
Being aware of phone scams
Important advice to protect yourself from phone scams