We want our customers to enjoy their broadband freely, without having to worry about caps and limits. So our packages offer totally unlimited broadband. This means that there is no cap on how much you can download or upload and that we won’t slow your broadband down at peak times.
We are open about our traffic management policies and have signed up to the voluntary industry code of practice. For more information on this code of practice see here.
You will find below the details of our policies.
For information from Ofcom on Traffic Management, visit their website.
Section 1: Traffic management in relation to your broadband product*(Not including during busy times to manage network congestion see Section 2)
Section 2: Traffic management to optimise network utilisation
(What happens during busy times in addition to traffic management as described in section 1)
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Section 1: Traffic management in relation to your broadband product*(Not including during busy times to manage network congestion see Section 2)
Section 2: Traffic management to optimise network utilisation
(What happens during busy times in addition to traffic management as described in section 1)
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