Reviews

"I am new to Talk Talk and so far am delighted with the service provided. Despite reading some negative comments about talk talk on adslguide I am actually finding that Talk Talk is faster than I managed on BT with a Home Hub!"
TalkTalk Members Forum

"Thank you so much for your reply and the two links. I was really impressed with the TalkTalk service. I called yesterday to enquire about the deal etc as it had been recommended by Martin, the person I spoke to on the phone, Kareem, was fantastic, he told me everything I needed to do to get the phone line activated in Tewkesbury, how the service worked etc... When BT wanted me to sign a 12 month contract I called TalkTalk again and they suggested I called the Post Office and I wouldnt have to signup for 12 months... nThe knowledge and the willingness to help and sort things out have been really good. I was also mighty impressed with the fact that you were on MSE and available to answer the questions I had so quickly! I am definately going to go for the TalkTalk deal even if it is an 18 months contract, which I usually am cautious about. The service so far has been good and the deal seems very good too... broadband, being able to call my brother in Belgium and my sister in law in Portugal for free... I will even be able to call my mum in Rio for less than 4p a minute!"

Barneyabz

"Just joined Talktalk Broadband and so far very impressed with service, including this forum which I have been following for over two months now. Fair to say that this forum formed part of the reason I changed to Talktalk"

Anne

TalkTalk Customer
Having seen many negative posts about Talk Talk I thought I would offer a comment in a different light. Personally I have been with Talk Talk for nearly a year now and have had nothing but a plain sailing internet. Nothing has gone wrong so I have had no need to contact them however, so that may be why I haven't had an experience with their customer service.

Customer service aside, you can't forget that they offer some of the best packages around!

Stuart Andrews

TalkTalk Customer
Competitive prices, easily accessible info online, very detailed and excellent info on billing.

See more uSwitch reviews...

Customer satisfaction
"I have had to contact them three times with technical queries and every time the problem was resolved immediately and I never waited more than five minutes to be dealt with. I find the download speed to be as advertised and their price is unbeatable."

"Never had any problems with internet connection or home phone line. Bills are cheap and the connection online is always quick. Very happy with the service we get and consider it to be good value for money when looking at competitors."

"From the very beginning, everything was done efficiently and on the dates we were given. We have had no problems to date and are more than satisfied with all aspects of the service."

"I have been with TalkTalk now for five months and I am delighted with the complete service I have with them."

"The price is reasonable and I have free landline calls nationally and to a large proportion of international countries."

"Any problems sorted very quickly, bills are regular and easy to understand, cost is fairly cheap, downloads unlimited."

"Consistent service with good technical backup when required."

"Good download speed, no problems yet after eight months."

"Bills have been cheap, service has been reliable."

Best thing since sliced bread
For £19 +a month which includes line rental ,free phone calls & fast broadband, I have been with TalkTalk since the start & have had no problems at all, All family & friends are using Talktalk with tremendous saving compared with others .dont believe everything you read in the press about Talktalk being a poor service as most reports have vested interests .Take it from me as I have tried most of them, this is the best package on the market by far & I dont work for talktalk.