Connecting your router to TalkTalk Broadband

Accessing your router configuration page

To access the web-based configuration page for your router, you need to enter the IP address for the router into the address bar of your web browser, for example Internet Explorer or Firefox. This IP address is supplied with the router. Here is an example of where to put the IP address:

The following table displays the main router manufacturers, the IP address for their web-based configuration page and the username and password you need to access that page (if login details are required).

Note: These details may not be correct for all models of the router type. This is just a guide. For further help, please contact the router manufacturer. To visit the manufacturer's website just click the name of the manufacturer you wish to visit.

Generic router settings

• Username: Your telephone number@talktalk.net, for example 02079460009@talktalk.net*
• Password: Your TalkTalk broadband password*
• VPI: 0
• VCI: 38
• MTU: 1432
• DNS settings: Leave these blank or enter 0.0.0.0. This will ensure that these settings are provided automatically by the network.
• Authentication: CHAP
• Encapsulation: PPP over ATM (PPPoA) using VC-MUX
• Modulation Type: G.DMT or Auto
• MTU (Maximum Transmission Unit): 1432
• MRU (Maximum Receive Unit): 1432
• MSS: (Maximum Segment Size): 1392

*We sent your TalkTalk broadband username and password to you in a letter when you joined TalkTalk. If you can't find this letter or can't remember your details, please call our automated service on 0870 0875 562 at any time from your TalkTalk home phone line.

The TalkTalk broadband username and password that you enter into your router are different to the username and password you use for My Account and your TalkTalk email. They are only used in your router to connect you to the TalkTalk broadband network.

The following settings should be set to automatic, get automatically from ISP or blank:

• IP Address
• Subnet Mask
• Default Gateway
• Domain Name Server (DNS) Addresses

Wireless setup

If you need help setting up wireless on an unsupported router, please consult the documentation that came with your router. Otherwise contact the manufacturer.

Please remember to use security for your wireless connection and choose a password that only you can remember or guess.

You can get further help on this topic at the TalkTalk Absolute Beginners forum.