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Old 16th January 2008, 06:35 PM   #1
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Default Peak time slow speeds

We are aware that there is an issue in this area which is currently being addressed. We will post in here when further updates are available. Sorry for any inconvenience, caused.
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Last edited by MK_Brett; 5th February 2008 at 04:48 PM. Reason: Removal of fixed issues.
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Old 26th February 2008, 04:26 PM   #2
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Update:
We are currently migrating some users form IPStream across to less busy platforms over the next 3 months to help reduce the slow speeds issues. This is in addition to continual network improvements.
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Old 20th March 2008, 03:14 PM   #3
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Update:

This is still running on schedule.
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Old 4th April 2008, 11:51 AM   #4
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Update:
this is running to schedule. The migrations are progressing as planned
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Old 18th April 2008, 03:41 PM   #5
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Update:
We have just completed the addition of more bandwidth to the IP Stream platform as part of the ongoing network improvement. The benefits of this should be experienced in the next 10 days whilst the service balances out.
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Old 24th April 2008, 04:40 PM   #6
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Update
The migration plan is still running as scheduled
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Old 28th May 2008, 04:55 PM   #7
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This is the current statement on progress so far:


LLU - no known congestion issues.

DataStream - no known congestion issues at the network level. Some reports of congestion at peak times in specific exchanges. Additional bandwidth is added locally when capacity trigger points are reached. This process allows adequate time to bring capacity online. Exceptional circumstances may cause localised congestion for short periods of time.

IPStream - We have increased capacity by 30% on the network during April and May, and have seen improvements in download speed at peak times as a result. We continue to monitor and will add additional capacity as required
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Old 20th June 2008, 04:25 PM   #8
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Although the last round of increasing capacity to the IPStream platform has now finished, we are continuing works to further improve the network.
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Old 22nd August 2008, 08:47 AM   #9
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In response to feedback I just wanted to let you know that we are still working to further improve the network.
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Old 12th September 2008, 10:56 AM   #10
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More good news:

We have just completed the addition of more bandwidth to the IP Stream platform as part of the ongoing network improvement. The benefits of this should be experienced in the next 10 days whilst the service balances out.
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