Some customers in the Manchester and surrounding areas may experience problems with their phone service (no dial tone and permanent engaged tone when receiving calls.)
Due to the recent bad weather some customers may experience delays to their engineer appointments and some disruption to their services
Telling us more about your query will help us put you in touch with the right team.
Please make sure you have your account details to hand when you call.
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
And one of the following:
All letters will be sent to the primary billing address unless stated otherwise.
Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Our address is: