Delays when sending email from Tiscali accounts
Some customers have reported significant delays between sending emails from their Tiscali accounts and the email being received by the recipient. We apologise for this issue and are working to fix the problem as soon as possible.
Missing Sky boost and On Demand channels
Update 05/03 00:04 - Customers have reported that their Sky boost and On Demand channels are not appearing in the TalkTalk TV episode guide. This can be resolved with a manual update or by leaving the set top box overnight to automatically update.
Slow speeds for some Fibre customers
Updated 16:15 27/02 Fibre customers connected to the Bridgend, Coleraine, Hastings, Londonderry/Meg, Peterborough Central and Upton Park exchanges may experience slow speeds at peak times. If you are affected by this issue don't call, check here and on the Community forums for updates.
Being aware of phone scams
Every year countless people are targeted by phone scammers and criminal organisations. Sadly this is a growing problem across all sectors. Here's some advice on how to stay safe.