Write to us
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
And one of the following:
- 3rd and 6th character of the password we ask for when you speak to Customer Services
- Last 4 digits of the bank account number or payment card you use to pay for your service
- TalkTalk account number
- Personal security answer provided when you setup your TalkTalk account
All letters will be sent to the primary billing address unless stated otherwise.
Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Our address is: