Frozen set top box
Some customers have reported issues with the TalkTalk set top box freezing at one of the following on-screen messages: "Nearly ready", "Waking up", "Maintenance mode"...
Delays viewing Mobile Data usage
Some mobile customers will be unable to view their latest mobile data usage in myaccount or via the mytalktalk app, affected customers may also not receive an alert for going over their usage limits...
Delays transferring mobile numbers
Some of our customer are experiencing delays transferring their mobile number over to us, we are working through a backlog and it may take up-to 6 days for us to transfer your number.
Problems using the Sky On Demand Connector
Some customers have reported issues viewing On Demand content on their Sky boxes when connected via a Sky On Demand Connector...
Being aware of phone scams
Please be aware some customers have reported receiving calls from a 3rd party company claiming to be TalkTalk in an attempt to gain access to your computer or personal information