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How to contact TalkTalk

There are 3 main ways to contact TalkTalk:

Email

If you would like to contact us via email, please complete the online form.

Go to the Contact Us form

Telephone

You can also contact us by telephone. We have several different contact numbers which you can use, depending on the nature of your query. Please make sure that you call the right number to ensure that your query is answered as quickly as possible.

Which number do I call

Post

If you would prefer to write to us, you can use the address below:

TalkTalk Correspondence Dept.
PO Box 360,
Southampton
SO30 2LY

To help us deal with your enquiry quickly, please confirm the following information when you write to us:
  • Your full name
  • Address including post code
  • TalkTalk account number
  • The name of the bank your Direct Debit comes from

Please note

We try to answer all queries as quickly as possible, but since TalkTalk has proved so popular there are lots of people waiting to ask us a question, so please be patient and bear with us - we do want to help you!